service / ai-agents-for-business

    AI Agents for Business: Voice, Sales & Support

    We build AI voice agents, AI receptionists, sales agents, booking agents, and support agents that work inside your existing systems and escalate cleanly to people when judgement is required.

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    Voice agents

    24/7 voice receptionists and front-desk agents that answer, route, and book — with full call transcripts in your CRM.

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    Chat agents

    On-site and in-app chat agents grounded in your knowledge base, with permissioned access to customer records via MCP.

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    Sales agents

    Outbound and inbound qualifiers that score, schedule, and hand warm leads to humans.

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    Booking agents

    Calendar-aware agents that quote, reschedule, and confirm — synced with Google Calendar, Outlook, or your booking system.

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    Support agents

    Tier-1 support agents that resolve common issues, file tickets, and route the rest with full context.

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    Human escalation flows

    Every agent has a defined hand-off contract — when, why, and to whom — with full conversation context preserved.

    why srm
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    Engineering-led

    Built by AI engineers, not generic agencies.

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    MCP-native

    Our specialty: bridging legacy systems to modern AI.

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    Audit-first

    Every AI action logged, scoped, and reversible.

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    Production handoff

    We ship into production — not into a proof-of-concept folder.

    faq

    Frequently asked questions

    What is an AI agent vs an AI chatbot?+

    A chatbot follows scripts. An AI agent reasons, takes actions in external systems, and adapts. SRM agents read and write to your CRM, calendar, and databases through MCP connectors.

    Can an AI receptionist replace a human?+

    Not entirely — and you usually don't want it to. We design agents that handle 60–80% of routine calls and cleanly escalate the rest with full context.

    How do AI voice agents integrate with our phone system?+

    Most modern VoIP and cloud phone systems (RingCentral, Twilio, GoTo, Dialpad) integrate via SIP or webhooks. We pick the path that matches your existing setup.

    // start the engagement

    Ready to bridge legacy ops
    into autonomous workflows?